Shipping policy

Shipping Policy for Clemz OneShop

1. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.

  • (For handmade/custom items): "Custom orders take 5–7 business days to process before shipping."

2. Shipping Options & Delivery Time

We offer the following shipping methods (adjust based on your carriers):

Shipping Method

Delivery Time

Cost

Standard Shipping

3–7 business days

Expedited Shipping

2–3 business days

Express Shipping

1–2 business days

(For international):

  • International Standard: 7–21 business days (varies by country) 

3. Shipping Destinations

  • We currently ship to all 50 U.S. states.

  • (For international): "We ship to select countries; please check at checkout."

4. Order Tracking

  • Once shipped, you’ll receive a tracking number via email.

  • Delays by carriers (USPS, FedEx, UPS, etc.) are beyond our control, but we’ll help resolve issues.

5. Shipping Delays

  • Holidays, extreme weather, or high order volumes may cause delays.

6. Undeliverable Packages

  • If a package is returned due to an incorrect address, customer pays for reshipping.

  • Ensure your shipping address is complete and accurate at checkout.

7. International Shipping Notes

  • Customs & Duties: Int’l customers may incur fees; these are the buyer’s responsibility.

  • Delivery Times Vary: Depending on customs processing.

8. Lost or Stolen Packages

  • If a package is lost in transit, contact us within 14 days, and we’ll file a claim with the carrier.

10. Contact Us

  • For urgent shipping questions email us: clemzllc@gmail.com